Help

What can we help with?

Send a private message to Sanya Expats, or choose a more specific route for an event, correction or partnership. For everyday questions and quick plans, you can also scan the current WeChat QR code on this page.

Email support

Send us a message

Use this form for a general question, a listing issue, a partnership enquiry or a privacy request.

Prefer quick answers? Scan the QR code to join the WeChat group for everyday questions, conversation and last-minute plans.

If this form is unavailable, you can email help@sanya-expats.com. By sending a direct email after reading the notice below, you separately consent to the same overseas delivery route.

Your message

How we use your message

三亚和洲咨询有限公司 (Sanya Expats) uses the name, email address and message you voluntarily submit only to review your request and reply. Your message is transmitted through Cloudflare to the operator’s Gmail inbox using systems outside mainland China, is normally deleted within 180 days after the request is closed, and is not used for marketing.

Do not include passport or ID numbers, visa documents, health information, payment details or precise location.

You can request access, correction or deletion by emailing us. Read the Privacy Notice.

Choose a route

Correct a listing

Flag a changed time, cancelled event, incorrect address or another factual problem.

Send a correction